





Our privacy statement covers CAROL Ltd. (CAROL) and its website. We are based in the UK. The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit CAROL ("our Site"), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.
CAROL respects your right to privacy. When you visit this site, we may collect information on two different levels about your visit:
- Anonymous and identifiable statistics collected as you browse the site (such as pages accessed and IP addresses)
- Personal information you knowingly give us
We want you to be aware of how we collect and handle information on our web site.
Information gathering
CAROL collects personal information such as name, company and e-mail address, when you knowingly provide it to us. Our web servers automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our site. This information could be associated with you as an individual.
Contact information
If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.
Registration
When you choose to register with CAROL, we request accurate contact information and preferences that help us better serve you. Your contact information may be used to send you company and product information and in some cases, newsletters or surveys.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
Anytime you register with us you may:
Opt out. At any time after the initial registration, we provide you with the means to opt-out of disclosure either;
- By indicating in a box at the point on the site where personal data is collected, or
- By sending an email to unsubscribe@carol.co.uk
You may also update your contact and personal information anytime by clicking on ‘Update my details’ in the registration menu. Alternatively notify us of changes to this information previously collected from you online via contact@carol.co.uk.
In order to improve your experience with us, we may decide to improve our site's ability to obtain information about users. We will update this privacy statement continually to ensure that you are aware of developments in this area.
Third parties
We do not sell, share or disclose individually identifiable information obtained online about our visitors to anyone outside of CAROL. The only exceptions to this rule are the following:
- If you specifically authorize CAROL to share your information with another company
- If it is required by law
On occasion, CAROL shares non-personally identifiable information with non-CAROL companies in order to assess the results of a promotion or event. This information is used in aggregate only, and does not contain any information that would personally identify you.
Links to other sites
CAROL contains links to other sites. When you access a non-CAROL.co.uk web site, even one that may contain the CAROL logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. CAROL is not responsible for the content or the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site. These other sites may send their own cookies to users, collect data, or solicit personal information.
Personally identifiable information
This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, company name, mailing address, e-mail address, login names and passwords. Personal information, you voluntarily supply when obtaining information or interacting with our advertising on CAROL, is not shared for use outside CAROL. This information is CAROL proprietary data and is not available to any outside company in this personalised form. Should any changes be made in the way we use personally identifiable information, CAROL will contact you via e-mail notifying you of this change and give you the opportunity to choose to opt out of such use.
Profile audience
In order to provide the best service to our audience we would like to know who our users are, when they use our site and how often they use our site.
E-mail
At times, we may utilize e-mail for any of these reasons:
- To conduct online (voluntary) surveys
- To respond to a site visitor's e-mail
- To send information that a visitor has requested
- To send information about CAROL and/or it's parent company/ or on matters of corporate and financial significance
In all of these situations you will be provided with direction on how to opt out of future e-mails of this nature.
Protection
CAROL acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online. Any information that you give us is protected by a password with a minimum of six characters for added security. Within CAROL, your information is stored in password-protected, limited-access servers. Wherever possible, CAROL servers reside behind a corporate firewall that maintains tight controls on any access to the system from both our internal network and the Internet.
Cookies
A "cookie" is a small data file transferred by a Web site to your computer's hard drive. We send cookies when you surf our Site, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personally Identifiable Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyse traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site by improving the content and making it easier to use. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of our Site that will not be available to you and some Web pages may not display properly.
Online advertising
CAROL may use information supplied from third-party companies in several ways. This is aggregated data that does not personally identify any individual online user. This data is used:
- For geographically target advertising
- To gauge the effectiveness of our online advertising Again, personally identifiable information is not collected unless you voluntarily supply this data in order to get further information about CAROL's services.
In addition CAROL may accept advertisements from third-party advertisers. These advertisers are carefully selected to provide information about products and services that we think may benefit you. Please check the privacy policy of these websites concerning what information may be collected by third-party advertisers.
Changes to this Site
If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.